Shipping & Returns

Where we deliver

Our delivery markets are the United States, Canada, the United Kingdom and Australia. Delivery availability depends on the item and the address entered at checkout.

Delivery estimates

Choose your country on the product page to see the researched delivery estimate. The range is based on a reference item option and destination; it may vary with your selected option, address and delivery service.

The displayed range does not specify a fixed preparation time or a day-by-day schedule. Timing can vary with order preparation, item options and your final address. The 24-hour cancellation window is separate from dispatch and delivery estimates.

These are estimates, not guaranteed arrival dates. Read the product’s Delivery details before ordering. Your legal rights for late or missing orders still apply.

Cancelling an order

You can request cancellation for a full refund within 24 hours of placing your order. We hold a new order for that period before submitting it for fulfilment. This is a store handling window, not a confirmed supplier preparation or dispatch time.

Send the request to littledaysbaby@gmail.com with your order number. After 24 hours, contact us as soon as possible; the available options depend on the order’s status. This window does not limit statutory cancellation rights or the separate return policy.

Order updates and delivery problems

If a parcel appears lost, or an item arrives damaged or incorrect, the order should be reviewed by customer service. Your order number, a description and, where helpful, photographs allow the issue to be assessed. Do not send payment-card details.

For order help, email littledaysbaby@gmail.com. If an agreed dispatch timeframe cannot be met, we will provide the required delay or cancellation options, including a refund where applicable.

Changing your mind

Our change-of-mind policy gives you 14 days after delivery to tell us that you wish to return an item. For this voluntary policy, pieces should be unworn, unwashed and in resaleable condition, with their labels retained.

You pay the return postage for a change-of-mind return, unless applicable law requires otherwise. Please send the return within 14 days after notifying us, or within any longer period required by law.

These conditions do not remove a statutory right to inspect an item, cancel a distance sale or seek a remedy for faulty, incorrect or misdescribed goods. Fault claims are not limited to this voluntary 14-day period.

How to arrange a return

1. Request the return by emailing littledaysbaby@gmail.com, providing the order number and the items you wish to return.
2. We will provide the instructions and, where a return is needed, the designated return address for your order. The location may vary by product and delivery country and may require international postage.
3. Use the address supplied for your return and keep your proof of postage. Please do not send a parcel to an address on the original package without checking the instructions.

Return addresses are managed through the supplier or logistics partner for the relevant item. If you need to understand the return location or postage arrangement before buying, ask customer service before placing an order.

The routing process does not restrict a valid statutory cancellation or refund claim. For defective or incorrect items, necessary return costs will be handled as required by applicable law.

Refunds and exchanges

Where a refund is due, it will be returned to the original payment method, unless you agree otherwise or the law requires a different arrangement. Refunds will be made within the applicable legal timeframe. Your bank or payment provider may take additional time to display the credit.

Any proposed exchange depends on the replacement item being available. An exchange or store credit will not replace a statutory refund entitlement without your agreement.

Your consumer rights

United Kingdom: for eligible online purchases, you can normally tell us you wish to cancel within 14 days after receipt, then send the goods back within another 14 days. You may inspect goods as you would in a shop. Statutory refunds include eligible standard outbound delivery charges and follow the applicable legal deadlines.

Australia: consumer guarantees apply independently of any voluntary return period. Remedies for goods that fail those guarantees depend on the nature of the problem; a major failure can give you the choice of a refund or replacement.

United States and Canada: applicable federal, state, provincial and territorial protections continue to apply, including any cancellation, delivery, refund or warranty rights available for your purchase.

Nothing in this policy limits rights that cannot lawfully be excluded.